Professional Transportation Services

Reliable, Safe, and Comfortable Transit Solutions

Please schedule by 12 pm the day before

SilverStream Transportation provides Non-Emergency Medical Transportation, and Taxi services for the general public. Our dedicated team ensures punctuality and care on every journey for which we set a new standard in reliability and comfort.

Services & Rates

Non-Emergency Medical Transport

Transportation services for individuals needing assistance getting to and from medical appointments, treatments, or therapies

Base rate:
$32/hour (1 hour minimum) + $0.56/mile

Round Trip in town:
$53

One-way:
$26.50 + $0.67/mile

Taxi Handicapped Van

Wheelchair-accessible transportation services for individuals requiring mobility assistance for any type of trip

Round Trip:
$60

One-way:
$25 + $2.47 per mile

Stretcher Transport

Transportation services for individuals who need to remain in a lying position during non-emergency travel between locations

One-way: $125

Quality of Life Transportation

Transportation services for daily activities such as shopping, recreation, worship services, and other personal errands

Base rate:
$26.50 One Way, Minimum of 1 Hour + $0.67/mile

Airport Transit

Safe and comfortable medical transportation services to and from airports, including medical equipment transport

Base rate:
$30 from 8 AM – 8 PM, $40 8 PM – 8 AM
$5 for extra person during the day
$10 for extra person after hours

Non-Emergency Medical Transportation

A Core Healthcare Service

When we think about core healthcare services, what often comes to mind are direct patient care elements like doctor appointments, medical consultations, surgery, or emergency room visits. Yet, there’s another equally vital aspect of healthcare that often goes overlooked: transportation.

Improving Access

More than one in five adults without vehicle access forgo healthcare due to transportation issues

Supporting Vulnerable Populations

  • 14% of low-income families
  • 17% of adults with disabilities
  • 13% of adults without vehicle access

Healthcare Inequities Impact

SDoH accounts for 30-55% of health outcomes

Cost Benefits

$40 million monthly savings per 30,000 beneficiaries

Coverage & Payment Options

NEMT Services were codified in 2021 as a mandatory benefit under Medicaid for people who lack reliable transportation. NEMT is also offered under a growing number of Medicare Advantage Plans, and many facilities and individuals’ contract directly for NEMT services through private pay or contracted services.

Policies & Requirements

Scheduling Requirements

Medicaid Policy

  • North Dakota Medical Assistance (Medicaid) accepted for eligible medical trips
  • Free-of-charge unless Recipient Liability (Co-Pay) applies
  • Medicare Advantage Plans, private pay, and facility contracts accepted

Cancellation Policy

  • Cancel by 5:00pm the day before
  • Call (701) 979-5371 to cancel
  • Late Cancellation fee: $5.00
  • Same Day Cancellation fee: $10.00